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What Is It?

GoToMeeting, by Citrix, is the premier online collaboration tool for Western Carolina University. For the past few years, WCU has used WIMBA for virtual meetings and collaborations. Wimba is, alas, no more but after an extensive search, we have selected Citrix's GoToMeeting to replace it. GoToMeeting is an easy to use tool that allows for class sessions, meetings, video searches, sharing of documents, web tours, and much more. GoToMeeting enables hosting of "no preregistration required" meetings for multiple attendees (25 attendees for undergraduate student hosts, 75 attendees for faculty/staff/GA hosts).

 

How Can I Join A GoToMeeting?

To join a GoToMeeting, just simply ask the meeting organizer for the Meeting ID, and join the meeting here: http://www.joingotomeeting.com/fec/. If you are a host, you can download the GoToMeeting Hosting tools here and right-click the GoToMeeting System Tray Icon GoToMeeting Icon after the install to start/schedule a meeting.


How Can I Host A GoToMeeting?

To request access to host a meeting, please fill out this form. You will receive an e-mail with your account information once your request has been processed. Please allow up to three (3) business days for your new account to be created.If you already have an account, you can download the GoToMeeting Hosting tools here and right-click the GoToMeeting System Tray Icon GoToMeeting Icon after the install to start/schedule a meeting.

 

Where Can I Get Tutorials?
About Go To meeting Quick Reference Best Practices
Saving GoTo Meeting
Uploading Recordings
Creating GoToMeeting Rooms
GoToMeeting Organizer Training
Common Issues to Joining A Meeting
GoToMeeting Audio Services
GoToMeeting Support Center   System Requirements
Who Can I Contact With Further Questions?
Citrix Customer Support:
(888)259-8414 or via e-mail to Support@citrixonline.com
Faculty & Staff Support:

(828) 227-2930 (Mon-Fri: 8am - 5pm)
or via e-mail to LMSSupport@wcu.edu

Student Support:

(828) 227-7487 (Mon-Fri: 8am - 5pm)
or via e-mail to IThelp@wcu.edu